- Most orders for U.S. destinations will be shipped by Priority Mail class via United States Postal Service with tracking information (2-3 business days delivery for U.S. orders shipped by Priority Mail).
- U.S. orders exceeding Priority Mail class boxes will be sent via FedEx/UPS with tracking information.
- All orders for Canadian destinations will be shipped by Priority Mail class via United States Postal Service with tracking information, unless another shipping method is specifically requested.
- International orders will be charged actual shipping cost plus the cost of a phytosanitary permit as required and an export paperwork fee. Buyer chooses carrier and speed of delivery. Please contact us at firstname.lastname@example.org for International orders.
- Gift certificates will be mailed out via United States Postal Service First Class Regular Mail, as soon as possible. Please contact us if you need a special amount or a different delivery method.
- Peonies are shipped in a dormant bare root stage between September 15th and December 10th.
- You will be receiving a division, with 3-5 eyes. All of our tree peonies are grown and shipped on their own root.
- Shipping cost is calculated during checkout and will be as close as possible to our actual cost. Root weights do vary, so we have based our shipping calculator on average weights and box sizes.
- Credit cards will be charged at time of order to reserve the plants for you.
- Cancelled orders will be charged a processing fee of up to $25.
If you have any more questions please contact us at email@example.com or (503) 393-6185, Thank you!